Our 90-Day Comfort Guarantee

At Cherroly®, we are confident that you will love the natural relief our products provide. If for any reason you are not completely satisfied with your purchase, you may return your product within 90 days for a full refund of your payment.

How to Start a Return

To ensure your return is processed quickly and accurately, please follow these steps:

1. Request Authorization: You must email us at [Insert Email Address] to request a Return Authorization (RA) number. Please include your order number and the reason for your return.
   
   
2. Prepare Your Package: Once your return is authorized, securely pack your item. We recommend using the original packaging if possible to ensure the product remains protected during transit.
   
   
3. Receive Your Refund: Once we receive and inspect your return, we will issue a full refund to your original payment method. Please allow 5–7 business days for the credit to appear on your statement.

Important Return Notes:

• Returns must be initiated within 90 days of the original purchase date.
• Products must be returned in good condition.
• Shipping costs for returns are the responsibility of the customer unless the product arrived damaged or defective.

Questions?

Our team is here to help! If you have any questions regarding your return or need assistance choosing a different size, please don't hesitate to reach out.