Frequently Asked Questions FAQ

Here, we try to answer common questions about our products. We hope to enormously expand the list, so if you cannot find your question here, we would love to include it next time. Please ask us your question via our Contact Us page. 

 

Does the Cherroly® cherry pits pack have a strong smell and will it go away?

Yes. You will notice that your Cherroly® product has a naturally fruity smell when it is new or if it is clean and dry. It is because the product is generously made with dried cherry fruit seeds. The scent comes from the kernel inside the shell, and it intensifies when the seeds are heated, which is normal.

For the fabric bag, we employ a thick, heavyweight (400 GSM)  knit cotton fabric. FYI, our fabric is milled in the USA using only GOTS certified cotton fibers, that is 100% organic cotton fibers only, and nothing else is done to the fabric other than sewing it into a bag. Unless otherwise specified, the fabric bag is not lined or quilted with another material.  No external scent is added to the product. Know that our Cherroly® hot/cold cherry pit pack is purely a luxurious bag of seeds.

Just FYI, compared to denim, suede, and other woven fabrics that competitor heating pads are made of, we chose our fabric because it is very soft and smooth and conforms beautifully to the body.  Our fabric makes our product stand out. It is a highly natural and breathable fabric that offers more moisture compared to other materials, but at the same time allows for its natural scent to be noticeable. Other similar products in the market use fabrics that are very much unlike ours, not to mention, they use less amount of cherry seeds compared to ours of similar dimension.

There are others who share a similar experience of not liking the strong odor, but there are also those who have let us know that they like the slightly nutty and bitter scent. Some described the scent as similar to that of sourdough. Most people do not mind the scent. 

Indeed the Cherroly® cherry pits pack has an inherently natural scent, and the perception of what it is like and how strong it is differs among individuals. We have learned that either the scent fades away over time or the individual becomes used to it.

 

Is the Cherroly® cherry pits pack noisy?

We use clean, dried cherry pits (also called stones) as filling to make our Cherroly® cherry pits pad. Cherry pits are round and hard, and after cleaning and drying, their surfaces are polished smooth. If multiple  seeds are placed inside a bag, and the bag is moved around, the pits collide creating a rattling sound. The hard, round pits bounce and roll upon hitting one another and thus create a gentle sound.

Designed with good flexibility, our Cherroly® products are generously stuffed, and so the pits tend to stay together with minimal amount of movement while being used placed against the body. Our Cherroly® cherry pits pad will make a noticeable sound only if the bag is shaken and the seeds are roughly moved around. The sound mimics music or waterfall to many. Some claim that it is calming and therapeutic to them. We can say that there is more than one way of perceiving the sound. It is possible that someone else may perceive it as noise, but then again, if the product is at rest, it makes no sound at all.